AI & digitalisation for mid-sized business

You know what needs to change.
We build it.

Custom AI software for manufacturers, clinics, service providers and the public sector. From the first idea through process analysis to rollout on the shop floor, supported by a team, not a ticketing system.

  • Built in Germany, hosted in the EU
  • One named contact
  • GDPR-compliant
From idea to result
01
Idea & first call“Something here isn’t running smoothly.”
02
Process analysis on siteWe talk to the people doing the work.
03
Development & rolloutSoftware that lands in daily work.
Measurable resultThat is what we are judged by.
Also available ready-made

Five solutions for IT security and NIS2: find credentials on the dark web, simulate phishing, manage passwords, run a crisis. Live within days.

See cyber security →
1 to 12,000
employees, from sole traders to corporations, both ends of that range are our clients
12–24 months
typical payback period of our projects, based on experience so far
20+ years
of founder experience in industry, sales, software and media
Starting point

Does any of this sound familiar ?

We have ideas, but nobody to build them.”

You already know which processes cost you time. What is missing is a partner who understands how your business actually runs.

We bought software nobody uses.”

Off-the-shelf tools force your company into someone else’s workflow. We build the software around your processes, not the other way round.

AI sounds good. But where do we start?”

We do not start with technology but with an honest analysis: where value is actually created in your business, and where it is not.

What we offer

Two routes. One contact.

01 · Custom

Software that does not exist yet for your problem

Project-based development, tailored to your workflows, including analysis, rollout and support afterwards.

  • Process analysis on site, with your staff
  • Custom development by blackforestbytes
  • Rollout, training and support in day-to-day operation
  • Success measured after 3 and 12 months
Learn more →
02 · Ready-made

Seven solutions that are ready to use

Not every problem needs custom development. Five of these products deal with IT security and NIS2, worth having even if you are under no legal obligation at all.

  • bewarnd: crisis management & alerting
  • blackforestbaits: phishing simulation & NIS2
  • bf-leakwatch: finding credentials on the dark web
  • bf-platformwatch: finding leaks that point at your platform
  • bfWarden: password manager for business
  • bfTicketing and clubscale: for event organisers and clubs
See the products →
Our solutions

Ready-made products from our own group

Everything shown here comes from our own group, built, supported and available through NormatriX. The focus is IT security: not only for organisations that have to meet NIS2, but for anyone whose credentials might be circulating somewhere.

Cyber security & NIS2

Five parts of the same chain, usable on their own, together they are evidence.

Other software

For event organisers and clubs.
AI agents

AI that doesn't just answer, it gets work done.

A chatbot answers questions. An AI agent completes tasks: it takes in a request, looks things up in your systems on its own, prepares the reply or quote, and then asks your team for approval. Like a digital clerk that handles the routine work, around the clock.

We build these agent systems individually for your business, connected to the systems you already use, whether ERP, inventory management or your email inbox.

  • Sort, answer or forward customer inquiries
  • Prepare quotes and documents automatically
  • Check incoming invoices and submit them for approval
  • People stay in control, every step is traceable
Our benchmark

We do not measure our success by the software we built, but by what you achieve with it.

A project is not finished when the software runs. It is finished when it has landed in your team’s daily work and the numbers move: shorter lead times, fewer errors, less manual work. That is why we agree on your success criteria together before the first line of code.

How we work

From idea to production in five steps

01

Idea & first call

30 minutes, free of charge. Afterwards both sides know whether it is a fit.

02

Process analysis

We come to you and look at how the work is really done.

03

Concept & quote

Written in plain language, with a fixed price and clear success criteria.

04

Development

Short cycles, early working versions instead of slide decks.

05

Rollout

Training, support in live operation, measurement of results.

Industries

Where we are at home

Manufacturing

Machine data, quality assurance, order flow, replacing isolated Excel solutions.

Clinics & care

Voice-based documentation, rota planning, shift handover, internal alerting.

Public sector

Pre-screening of applications, searchable knowledge base, digital files, crisis communication.

Professional services

Quotes and document generation, AI assistance for client enquiries, better costing.

The group

Three companies, ein Ansprechpartner.

We have brought together what a digitalisation project really needs: someone who understands the business, someone who builds the software, and someone who makes the brand visible. You talk to NormatriX, we coordinate the rest.

Where we are from & where we work

From Baden-Württemberg.
For companies across Germany.

We run projects across Germany. For the process analysis we come to your site, whether that is in Hamburg, Leipzig or the Enz district. Everything after that works however suits you best: on site, by video call, or a mix of both.

Coming from Baden-Württemberg is not a catchment area, it is a mindset. Here, software has always been something that has to work on the shop floor, not something that merely looks good. We take that standard into every project.

Development stays in Germany, hosting and support run with EU-certified providers. Your data never leaves the EU.

Head office Niefern-Öschelbronn
NormatriX AI · consulting and project management
Development Offenburg
blackforestbytes · our development partner
Our clients

From sole trader to corporation.

Our client list runs from one-person businesses to corporations with around 12,000 employees. That is no accident, because we start every project from the process rather than the product, the approach scales in both directions.

For the sole trader that means a solution that does exactly one thing really well. For the corporation: a solution that fits into a grown system landscape without breaking it.

Tell us what you have in mind.

30 minutes, free, no obligation. By the end you will know whether and how your idea can be built, even if we turn out not to be the right partner for it.

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