AI & digitalisation for mid-sized business

You know what needs to change.
We build it.

Custom AI software for manufacturers, clinics, service providers and the public sector. From the first idea through process analysis to rollout on the shop floor — supported by a team, not a ticketing system.

  • Built & hosted in Germany
  • One named contact
  • GDPR-compliant
From idea to result
01
Idea & first call“Something here isn’t running smoothly.”
02
Process analysis on siteWe talk to the people doing the work.
03
Development & rolloutSoftware that lands in daily work.
Measurable resultThat is what we are judged by.
1 to 12,000
employees — from sole traders to corporations, both ends of that range are our clients
12–24 months
typical payback period of our projects, based on experience so far
20+ years
of founder experience in industry, sales and software development
Starting point

Does any of this sound familiar ?

We have ideas — but nobody to build them.”

You already know which processes cost you time. What is missing is a partner who understands how your business actually runs.

We bought software nobody uses.”

Off-the-shelf tools force your company into someone else’s workflow. We build the software around your processes — not the other way round.

AI sounds good. But where do we start?”

We do not start with technology but with an honest analysis: where value is actually created in your business — and where it is not.

What we offer

Two routes. One contact.

01 — Custom

Software that does not exist yet for your problem

Project-based development, tailored to your workflows — including analysis, rollout and support afterwards.

  • Process analysis on site, with your staff
  • Custom development by blackforestbytes
  • Rollout, training and support in day-to-day operation
  • Success measured after 3 and 12 months
Learn more →
02 — Ready-made

Five solutions ready to use immediately

Not every problem needs custom development. These products are live within days.

  • bewarnd — alerting & crisis communication
  • blackforestbaits — phishing simulation & NIS2
  • bfTicketing — ticketing for events
  • clubscale — club and event app
  • bfWarden — password manager for business
View products →
AI agents

AI that doesn't just answer — it gets work done.

A chatbot answers questions. An AI agent completes tasks: it takes in a request, looks things up in your systems on its own, prepares the reply or quote — and then asks your team for approval. Like a digital clerk that handles the routine work, around the clock.

We build these agent systems individually for your business — connected to the systems you already use, whether ERP, inventory management or your email inbox.

  • Sort, answer or forward customer inquiries
  • Prepare quotes and documents automatically
  • Check incoming invoices and submit them for approval
  • People stay in control — every step is traceable
Our solutions

Ready-made products from our own group

Every solution shown here comes from our own group — built, supported and available through NormatriX.

Our benchmark

We do not measure our success by the software we built — but by what you achieve with it.

A project is not finished when the software runs. It is finished when it has landed in your team’s daily work and the numbers move: shorter lead times, fewer errors, less manual work. That is why we agree on your success criteria together before the first line of code.

How we work

From idea to production in five steps

01

Idea & first call

30 minutes, free of charge. Afterwards both sides know whether it is a fit.

02

Process analysis

We come to you and look at how the work is really done.

03

Concept & quote

Written in plain language, with a fixed price and clear success criteria.

04

Development

Short cycles, early working versions instead of slide decks.

05

Rollout

Training, support in live operation, measurement of results.

Industries

Where we are at home

Manufacturing

Machine data, quality assurance, order flow, replacing isolated Excel solutions.

Clinics & care

Voice-based documentation, rota planning, shift handover, internal alerting.

Public sector

Pre-screening of applications, searchable knowledge base, digital files, crisis communication.

Professional services

Quotes and document generation, AI assistance for client enquiries, better costing.

The group

Two companies, ein Ansprechpartner.

We have brought together what a digitalisation project really needs: someone who understands the business and someone who builds the software. You talk to NormatriX — we coordinate the rest.

Consulting & sales NormatriX AI

First call, process analysis, concept, project management and support through rollout. We are your named contact for the whole engagement.

Development blackforestbytes

Software development from Offenburg — the same team that built bewarnd, blackforestbaits, bfTicketing, clubscale and bfWarden.

Where we are from & where we work

From Baden-Württemberg.
For companies across Germany.

We run projects across Germany. For the process analysis we come to your site — whether that is in Hamburg, Leipzig or the Enz district. Everything after that works however suits you best: on site, by video call, or a mix of both.

Coming from Baden-Württemberg is not a catchment area, it is a mindset. Here, software has always been something that has to work on the shop floor — not something that merely looks good. We take that standard into every project.

Development, hosting and support stay in Germany. Your data does not leave the country.

Head office Niefern-Öschelbronn
NormatriX AI · consulting and project management
Development Offenburg
blackforestbytes · our development partner
Our clients

From sole trader to corporation.

Our client list runs from one-person businesses to corporations with around 12,000 employees. That is no accident: because we start every project from the process rather than the product, the approach scales in both directions.

For the sole trader that means a solution that does exactly one thing really well. For the corporation: a solution that fits into a grown system landscape without breaking it.

Tell us what you have in mind.

30 minutes, free, no obligation. By the end you will know whether and how your idea can be built — even if we turn out not to be the right partner for it.

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